Return & Replacement Policy

 

 Return & Replacement Policy – Health Pro Plus

 

Eligibility for Return or Replacement

We accept return or replacement only under the following conditions:

• Damaged or defective product received

• Wrong product delivered

• Product is missing parts/accessories

 

⛔ Non-Returnable/Non-Replaceable Items

Due to the nature of our healthcare-related products, we do not accept returns or replacements for the following:

• Products that have been used, worn, or tampered with

• Items without original packaging

• Products marked as non-returnable on the product page

• Personal care or hygiene items due to safety and health regulations

📦 Return Process

1. Contact our support team within 48 hours of delivery at 📞 +91 73599 88134 or 📧 [YourEmail@example.com]

2. Provide clear photos/videos of the damaged or incorrect product.

3. Our team will review and confirm eligibility.

4. If approved, we’ll arrange pickup or ask you to ship the item back (case-by-case basis).

5. Upon inspection, a replacement will be sent, or a refund issued if a replacement is unavailable.

📅 Timeline

• Return request must be raised within 48 hours of receiving the product.

• Refunds or replacements will be processed within 7–10 business days after the product is received and inspected.

💸 Refund Policy

If a replacement is not possible, we will issue a refund via your original payment method. Refund timelines depend on your bank/payment provider.

 

🔄 Important Notes

• Health Pro Plus reserves the right to approve or reject any return/replacement request.

• Products sent to us without prior communication will not be accepted.

• We are a reseller platform, not the manufacturer. All warranties (if any) are offered by the original brand/supplier.

📞 Need Help?

If you have any issue or confusion, contact us directly:

📞 Call us: +91 73599 88134